Shipping Policy

Shipping Policy for FlameMate Grills - US Shipping

Thank you for choosing FlameMate Grills! We are committed to providing you with exceptional service and ensuring a seamless shipping experience. Please review our shipping policy below:

Shipping and Processing Time:
- All orders placed for FlameMate Grills will be processed and shipped within 2 business days from the date of purchase.
- Please note that business days exclude weekends and public holidays.

Shipping Methods:
- We offer standard shipping for all FlameMate Grills orders, ensuring reliable and secure delivery.
- Our trusted shipping partners will handle the transportation of your order from our warehouse to your designated shipping address.

Shipping Destinations:
- We currently ship FlameMate Grills within the United States only.
- Unfortunately, we do not offer international shipping at this time.

Shipping Costs:
- We provide free standard shipping for all FlameMate Grills orders within the United States.
- There are no additional shipping charges or hidden fees. The price you see at checkout is the final price you pay.

Order Tracking:
- Once your FlameMate Grill has been shipped, you will receive a shipping confirmation email containing your tracking number.
- You can use this tracking number to monitor the progress of your shipment and estimated delivery date.

Delivery Time:
- Our estimated delivery time for FlameMate Grills is 2-5 business days from the date of shipment.
- Please note that delivery times may vary depending on the destination and any unforeseen circumstances beyond our control.

Delivery Address:
- Please ensure that the shipping address provided during checkout is accurate and complete.
- We are not responsible for any delays or misdeliveries caused by incorrect or incomplete addresses.

Shipment Updates and Notifications:
- We will keep you informed throughout the shipping process via email.
- You will receive notifications regarding the status of your order, including confirmation, shipment, and delivery updates.

Damaged or Lost Shipments:
- In the rare event that your FlameMate Grill arrives damaged or is lost during transit, please contact our customer service team immediately.
- We will work diligently to resolve the issue and ensure your satisfaction.

Should you have any further questions or concerns about our shipping policy, please feel free to reach out to our customer service team. We are here to assist you and provide any necessary support.

Thank you for choosing FlameMate Grills. We appreciate your business and look forward to delivering a delightful grilling experience right to your doorstep!